TrackingPort follows a shipment through its whole life — schedule search, booking, container or air waybill, every milestone, final delivery — and it checks your whole board at once, not one number at a time. Your customer hears it from you before they have to ask.
Most forwarding teams still answer “where is my cargo?” by hand. Three costs, every single day.
Every carrier has its own site, its own login, its own layout. One question about one shipment means opening the right one and reading it correctly — then doing it again tomorrow.
A vessel slips, a flight is rebooked, cargo sits at the transit station. Too often the customer finds out first — and calls you to tell you about your own shipment.
Checking numbers and retyping them into emails is a full task for someone. It grows with your volume, and it is the first thing to break when that person is out.
A shipment is not a tracking number. It starts before the booking and ends after delivery — TrackingPort holds the whole line, so nothing is kept in someone’s head or a private spreadsheet.
Steps 4 and 5 run without anyone opening the app. That is where the hours come back.
Public tracking sites answer one number at a time. TrackingPort asks every carrier for your whole board together — sea and air, in parallel — and fills in what changed.
Each stage triggers its own email to the right people, in your own wording. A delay reaches your customer while there is still time to act on it — not after.
Checking and retyping stops being a job. The same team carries more shipments, and the work does not stop when one person is away.
One board answers for every shipment you hold, sea and air together. Finding where something is takes a glance instead of a hunt.
Milestones come from each carrier’s own tracking, not from a shared feed — so what you see is what they published.
Not a public feed you look things up on — a record of your own shipments that stays complete, keeps its history, and belongs to your company alone.
Sea and air on the same board, with the customer, the route, the booking, every milestone and every note held together — from the first search to the closed file.
Every milestone is read from the carrier that issued it, with its own timestamps and stations — shown in one consistent format, and stamped with when it was last checked.
Your shipments, customers and notes are visible only to your own account. Nobody else on the system can reach them, and none of it is pooled into a shared feed.
Accounts are opened by invitation for now, so the system stays fast for the teams already on it.